Legal Agreements
WEBSITE USER AGREEMENT
Access to and use of this website is provided for general information only and is not intended to be used as a substitute for experience, formal training or common sense. This website is written in North American English and it is your responsibility to carefully read and understand the following information, as the use of this website, in whole or in part, will constitute the user's acceptance of essential terms and conditions of our Warranties and our Purchase And Sale Agreements. The Butler Corporation may update this Website and continued use of this website by the user constitutes acceptance of such changes, supplements, deletions and/or updates.
We have attempted to make this website as wide-ranging as possible. The descriptions provided on this website have been modified from the original publications, due to space and/or other literary requirements.
All products and information featured in this website are to be used only for the purposes intended. Any other use is considered contrary to the intended use, is a misuse, and as such we accepts no liability whatsoever from such misuse.
The products, item numbers, prices, descriptions, specifications, materials, inclusions, exclusions and availability were in effect when this website was designed for viewing. Any items for sale on this website are available, solely, to entities and persons over the age of legal majority and who can form legally binding agreement(s) under applicable law. We do not sell the Butler System online, you must contact us directly. However, most of our supplies and parts may be purchased online after you acknowledge that you agree to our contract and warranty terms.
The Butler Corporation, under no circumstances, shall be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of or reliance on this website information, advice, or technology, which may contain errors, omissions, inclusions, exclusions or misunderstandings, etc. The Butler Corporation reserves the right to change, amend, delete or modify such errors, omissions, inclusions, exclusions and misunderstandings, etc. and may also update, modify or supplement any or all of this website and/or technology at any time, without notice and without incurring any obligation or expense.
It must be understood and agreed, that the website user who advertises on this website, does hereby grant The Butler Corporation a worldwide, irrevocable, royalty-free, nonexclusive authorization to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, distribute and publish their material and subsequent versions of their material for the purposes of advertising their material on our website and distributing their material either electronically or via other media to website users seeking to download or otherwise acquire it. This authorization shall apply to the distribution and the storage of the advertiser's material in any form, medium or technology now known or later developed. The website user, who advertises and/or links to this website, agrees not to place false or misleading information on this website or on social media and is solely responsible for all the materials provided, whether publicly posted or privately transmitted, uploaded, e-mailed or otherwise made available on or from this website.
It must be understood and agreed, that The Butler Corporation, under no circumstances shall be responsible or liable for any information or warranties, expressed or implied, made by others in this website, website links and/or in website advertisements. The Butler Corporation does not intend for information supplied by others in links or advertisements to be referrals or endorsements. These links and other communications are provided, solely, for the user's general information and convenience. The Butler Corporation makes no representation as to the accuracy of others' advertisements, or the authenticity of their products and shall not be liable or responsible for any misrepresentations of information, expressed or implied, by others.
This website may contain information regarding products or product contents, which may or may not be prohibited for use outside the continental United States. It is the website user's sole responsibility to know their country's specific laws, regulations and restrictions that govern products to be imported. No information found on this website should be construed as a solicitation, promotion or indication for use of a product, which is not authorized for use by the laws and regulations of the country of import.
The Butler Corporation disclaims any and all responsibility for the deletion, the failure to store, the misdelivery or the untimely delivery of any website information or material. Any material that is downloaded or otherwise obtained through this website is solely at the website user's own discretion and risk, and the user will be, solely, responsible for any damages to any computer system and/or loss of data that may result from a download.
It must be understood and agreed, that The Butler Corporation, shall not be responsible under any circumstances, for any delays or failures that are due to causes beyond our control, including, but not limited to: earthquakes, lightning storms, floods or other acts of nature, war mobilization, civil commotion, riots, embargoes, domestic or foreign governmental regulations or orders, acts of the purchaser, its agents or employees, strikes, lock-outs, work stoppages or other labor difficulties, or shortages of or inability to obtain shipping space or transportation, partial or entire failure of our or our vendor's production facilities, inability to secure supplies at current prices, shortages of raw materials, vehicle delivery delays, etc. Prices are in United States currency and do not include freight, handling, special packaging, insurance, applicable taxes or any other costs incurred for shipping, unless otherwise stated. All prices are net FOB Ludlow, Massachusetts.
All transactions, agreements, and disputes of any kind involving The Butler Corporation shall be governed by Massachusetts Laws and shall be brought in the Commonwealth of Massachusetts in the United States of America, and specifically, in Hampden County or the Western District of the Commonwealth. It must be agreed that the Commonwealth of Massachusetts will have the exclusive jurisdiction over any and all claims or disputes of any kind against The Butler Corporation, including, but not limited to, breach of contract or warranty or any other claims. The website user hereby waives any argument or right to any jurisdiction outside Massachusetts borders. In the event the website user files any action against The Butler Corporation inconsistent with this jurisdictional waiver, the website user agrees that it shall be responsible for all attorneys’ fees and travel costs associated with The Butler Corporation’s defense of such out- of-state action. Further, at the sole election of The Butler Corporation it may demand arbitration for any dispute arising under this agreement and the website user agrees that it will share the upfront costs of the arbitration, which shall occur in Hampden County, Massachusetts. The rules of the American Arbitration Association shall apply. If any part of The Butler Corporation's printed materials is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the document shall continue in effect.
The Butler Logo (consisting of the name Butler and the figure of the man) is a registered trademark and the sole property of The Butler Corporation. It has been registered in the United States of America, Canada and Europe. It carries the Certificate of Registration #1361739. The Butler graphics and logo can only be used in a manner consistent with The Butler Corporation's policy for its use.
It must be understood and agreed, as a result of using this website, the information provided by the user, may be used by The Butler Corporation for communications, such as service announcements, administrative messages and email advertisements, etc.
The Butler Corporation's failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision.
The Butler Corporation does not warranty or guarantee that its website will be uninterrupted, timely, secure, or error free. See Privacy Notice for further details about security.
You must understand and agree prior to purchasing any system or product from The Butler Corporation that you have read and comprehend the Warranty and Purchase and Sale Agreements contained herein. See particularly the Exclusions, Limitations, and Disclaimers contained in the Butler System Warranty Booklet (Ver. 11/2017). No additional terms, conditions, obligations, oral or written understandings, representations, promises or agreements will be binding on The Butler Corporation, unless approved in writing by the principal officer of The Butler Corporation.
Copyright ©2004-2025 by The Butler Corporation. Revised August, 2019. All rights reserved. Copying or reproduction of this website in whole or in part without written permission of The Butler Corporation is strictly prohibited.
PURCHASE AND SALE AGREEMENT FOR PARTS, COMPONENTS AND SUPPLIES
COMMENCEMENT OF AGREEMENT
It is understood that this Purchase and Sale Agreement including all terms, conditions and obligations commences when a verbal or written order is received by The Butler Corporation. Should the terms, conditions or obligations described herein be unacceptable, please return packages unopened, for a complete refund, less shipping and handling charges.
ENTIRE AGREEMENT
This Purchase and Sale Agreement, together with the Warranty Booklet referenced below and incorporated herein by reference, constitute the entire and exclusive Agreement between you (the purchaser) and The Butler Corporation. No additional terms, conditions or obligations will be binding on The Butler Corporation unless written into this Agreement by the principal officer of The Butler Corporation.
The Butler Corporation shall not be liable for inclusions, omissions, calculations, misunderstandings, mistakes, errors and/or exclusions, etc. in this Agreement and reserves the right to change, amend, delete or modify them without incurring any obligation, expense and/or liability.
TERMS OF PAYMENT
Acceptable forms of payment are Visa, MasterCard, American Express, Discover, cash, certified check, bank draft, bank wire transfer, money order or business check payable to The Butler Corporation. All payments must be in United States Currency. When payment is made by company check, orders will be shipped following check clearing.
TAXES, FEES AND OTHER OBLIGATIONS
Sales, use tax, all other taxes, all fees and charges assessed in connection with the purchase of GOODS (Parts, Components and Supplies) are the sole responsibility and obligation of you (the purchaser). Prices are net F.O.B. Ludlow, Massachusetts. Prices do not include shipping and handling, special packaging, insurance, broker fees, customs, duties, tariffs or any other expenses associated with shipping and/or exporting.
SALES AND USE TAX INFORMATION
The following is The Butler Corporation’s interpretation of the Commonwealth of Massachusetts tax obligations for you (the purchaser) and The Butler Corporation. You agree to hold The Butler Corporation harmless in the event of a tax liability imposed as a result of this transaction. You agree to be responsible for completing such obligations either in your state (or country) of residence or in the Commonwealth of Massachusetts if it is determined at any time that the tax, levies or any other associated charges assessed have NOT BEEN satisfied regarding your purchase(s).
GOODS (Parts, Components and Supplies for Delivery outside the Commonwealth of Massachusetts).
Any purchaser who enters into an Agreement with The Butler Corporation to purchase goods and said goods are to be shipped or delivered outside the Commonwealth of Massachusetts, the sale of said goods are exempt from Massachusetts sales tax. You (the purchaser), by acceptance of said goods, warrant that said goods are not to be used, re-used or re-sold in the Commonwealth of Massachusetts. You agree to hold The Butler Corporation harmless in the event of a tax liability, levy and/or any charges imposed as a result of the sale of said goods. Therefore, if it is determined at any time that taxes, levies or any other charges are assessed to said goods, you (the purchaser) will be responsible for the payment of any tax or associated charges, whether in your state (or country) of residence or in the Commonwealth of Massachusetts.
GOODS (Parts, Components and Supplies for Delivery and/or Possession within the Commonwealth of Massachusetts).
The Butler Corporation is obligated to collect Massachusetts sales tax if you (the purchaser) enter into an Agreement with The Butler Corporation to purchase goods and the delivery and/or possession of said goods is within the Commonwealth of Massachusetts, whether or not for redelivery or use outside of the Commonwealth of Massachusetts.
PURCHASING PARTS, COMPONENTS AND SUPPLIES
Parts and components provided by The Butler Corporation are not to be used for any purpose other than their original intended use and must be installed by qualified persons who possess the knowledge, skill, tools, hardware and/or equipment to perform the installation. Parts and components supplied by The Butler Corporation are intended, solely, for use in the original Butler System and the original vehicle in which the Butler System was installed. Parts and components are not to be used to create, supplement or repair Machines that have been removed from the original vehicle, Machines installed by others, Machines reassembled or repaired from parts originating from another Machine or vehicle, or for any Butler System that has been altered or modified.
The Butler Corporation, its agents, representatives and assigns assume no responsibility or liability for damages, injuries or death, caused by any alterations, adaptations, eliminations, additions, substitutions, modifications, misuse or improper application of any part, in any way, by any person and all risks must be borne, solely, by the purchaser and/or user. It is important that anyone who works with, operates or is in contact with any parts, components or supplies purchased from The Butler Corporation, read all labels, Safety Data Sheets (SDS) and understand and follow all caution statements and directions in the Butler System Owner’s Manual before use.
WARRANTY FOR PARTS, COMPONENTS AND SUPPLIES
The Butler Corporation warranties specific parts and components for 90 days or for the balance of any applicable Butler System Warranty. The Butler System Warranty Booklet provided with the Butler System explains the various warranty coverage intervals for each specified warrantied part and component. Warranty provisions and important Exclusions, Limitations and Disclaimers for this sale and all others are contained in the Butler System Warranty Booklet available upon request or online at butlersystem.com. The Butler System Warranty Booklet includes, but is not limited to, arbitration requirements and a one year deadline for claims.
DELIVERY DELAYS AND OTHER CONDITIONS
The Butler Corporation shall not be responsible for delays in delivery or failure to deliver due to causes beyond our control, including, but not limited to: delivery couriers, freight companies, border crossings, customs, brokers, acts of nature, domestic or foreign governmental orders or regulations, acts of the purchaser, lessee, its agents or employees, labor difficulties, partial or entire failure of our, or our vendor’s production facilities or shortages of raw materials, etc.
NON-DEFECTIVE ITEMS
A non-defective item for return or exchange must be returned to The Butler Corporation within 30 days of shipment to be eligible for credit. No credit will be issued for any item that has been used or damaged. Customer is responsible for shipping and handling charges.
WARRANTIED ITEMS
A replacement for a warrantied item will be shipped at our current selling price. A credit will be issued if the failed part or component is returned to the Butler Corporation within 30 days, and if The Butler Corporation is satisfied upon inspection, that the part or component failed as a result of defective materials and/or workmanship. The Butler Corporation’s maximum liability if an item fails to perform, is deficient or defective, shall not exceed the original purchase price of the item, regardless of the legal theory asserted.
NOTE: All Butler System parts are affixed with a tamper proof identification label. A return part is required to have this label intact. No credit will be issued if the label is non-existent, destroyed or appears to have been tampered with.
GOVERNING LAW AND JURISDICTION
All transactions, agreements, or disputes of any kind involving The Butler Corporation shall be governed by Massachusetts Laws. It is hereby agreed that the Commonwealth of Massachusetts shall have exclusive jurisdiction over any and all transactions, agreements or disputes of any kind against The Butler Corporation, including but not limited to: breach of contract, warranty or any other claims. You (the purchaser) hereby waive any argument or right to any jurisdiction outside Massachusetts borders. In the event you file any action against The Butler Corporation or its affiliates inconsistent with this jurisdictional waiver, you agree that you shall be responsible for all attorneys’ fees and travel costs associated with The Butler Corporation’s defense of such out-of-state action. Further, at its sole election, The Butler Corporation may demand arbitration for any dispute arising under this Agreement and the Butler System Warranty Booklet relevant hereto, and you agree that you shall share the upfront cost of the arbitration, to occur in Hampden County, Massachusetts. The rules of the American Arbitration Association shall apply.
ELECTRONIC DOCUMENTS AND SIGNATURES
This document and all other correspondence may be executed by original (hard copy), facsimile, or electronic transmissions. Federal and Massachusetts law allow for facsimile and electronic documents and signatures to have the same validity as an original document or signature. The Butler Corporation will use the FAX number and/or email address that has been provided, unless otherwise requested. You may choose not to participate in facsimile or electronic transmission, at any time, by faxing, emailing or mailing a written notice to The Butler Corporation.
Copyright ©2025 by The Butler Corporation. Revised December, 2023.
PURCHASE AND SALE AGREEMENT FOR BUTLER SYSTEM
1. COMMENCEMENT OF AGREEMENT
It is understood that this Agreement commences with The Butler Corporation’s receipt of this signed Purchase and Sale Agreement. The terms and conditions contained in this Agreement and in the Butler System Warranty Booklet referenced below, and incorporated herein by reference, constitute the entire agreement between you (the purchaser or lessee) and The Butler Corporation. The terms of this Agreement cannot be waived or modified, unless amended in writing, and signed by the CEO of The Butler Corporation.
2. DEPOSIT
It is understood that this Agreement commences with The Butler Corporation’s receipt of this signed Purchase and Sale Agreement. The terms and conditions contained in this Agreement and in the Butler System Warranty Booklet referenced below, and incorporated herein by reference, constitute the entire agreement between you (the purchaser or lessee) and The Butler Corporation. The terms of this Agreement cannot be waived or modified, unless amended in writing, and signed by the CEO of The Butler Corporation.
3. SALES AND USE TAX INFORMATION
The following is The Butler Corporation’s interpretation of the Commonwealth of Massachusetts’ sales tax obligations for you (the purchaser or lessee) and The Butler Corporation. Sales, Use and other taxes and all fees and charges levied in connection with the Butler System, Vehicle, Unit (Butler System and Vehicle) and/or Goods and their use during ownership, are your sole responsibility and obligation. You agree to indemnify and hold The Butler Corporation harmless in the event a tax liability is imposed as a result of these transaction(s). You agree to be responsible for completing such tax payment(s) either in your state of residence or in the Commonwealth of Massachusetts if it is determined at any time that the tax requirements have NOT BEEN satisfied regarding your purchase(s). All prices are net F.O.B. Ludlow, Massachusetts. Prices do not include shipping and handling, special packaging, insurance, transporting, or any other costs associated with shipping.
BUTLER SYSTEM ONLY (New or Pre-owned) for use inside or outside the Commonwealth of Massachusetts: The Butler Corporation is obligated to collect Massachusetts sales tax if you (the purchaser) purchase a new or pre-owned Butler System that is to be installed into a new, pre-owned or purchaser-owned vehicle and you take possession of said Butler System within the Commonwealth of Massachusetts, whether or not for delivery or use outside the Commonwealth of Massachusetts.
The Butler Corporation is not obligated to collect Massachusetts sales tax if you are an out-of-state purchaser and you purchase a new or pre-owned Butler System that is to be installed into a new, pre-owned or purchaser-owned vehicle and the said Butler System and vehicle are delivered outside the Commonwealth of Massachusetts by an independent transport company, driving service or an employee of The Butler Corporation.
The Butler Corporation is not obligated to collect Massachusetts sales tax if you (the purchaser) purchase a new or pre-owned Butler System from The Butler Corporation that is to be installed into a new, pre-owned or purchaser-owned vehicle and the Butler System is financed or leased through a bank, finance, or lease company that provides The Butler Corporation with their sales tax exempt certificate. The company providing the financing or leasing will inform you of its procedures and your tax obligation(s) for the state in which the tax is owed.
UNIT (New or Pre-Owned Butler System and Pre-Owned Vehicle) sold as a combined package at one fixed advertised price for use outside the Commonwealth of Massachusetts: The Butler Corporation is not obligated to collect Massachusetts sales tax if you are an out-of-state purchaser and you purchase a Unit (new or pre-owned Butler System and pre-owned vehicle) from The Butler Corporation as a combined package at one fixed price, and the Unit is to be titled in a state outside of the Commonwealth of Massachusetts and there are no other tax obligation(s) as described herein.
UNIT (New or Pre-Owned Butler System and Pre-Owned Vehicle) for use inside the Commonwealth of Massachusetts: A new or pre-owned Butler System and pre-owned vehicle purchased from The Butler Corporation cannot be sold as a Unit in the Commonwealth of Massachusetts and must be listed separately in order to satisfy the required Massachusetts sales tax obligations. The Butler Corporation is obligated to collect Massachusetts sales tax on the Butler System only, if you purchase a new or pre-owned Butler System and a pre-owned vehicle from The Butler Corporation and the vehicle is to be titled within the Commonwealth of Massachusetts, and there are no tax exemptions that apply as described herein. Sales tax on the pre-owned vehicle will be collected by the Massachusetts Division of Motor Vehicles when the vehicle is registered.
GOODS (Parts and Supplies) for delivery outside the Commonwealth of Massachusetts: Anyone who purchases Goods (parts and supplies) and said Goods are to be delivered outside the Commonwealth of Massachusetts, the sale of said Goods are exempt from Massachusetts sales tax. You (the purchaser), by acceptance of said Goods, warrant that said Goods are not to be used, re-used, or re-sold in the Commonwealth of Massachusetts. You agree to indemnify and hold The Butler Corporation harmless in the event a tax liability is imposed as a result of the sale of said Goods. Therefore, if it is determined at a future time that taxes are required on said Goods, it is your responsibility for payment of any tax and/or penalty, whether in your state of residence or in the Commonwealth of Massachusetts.
GOODS (Parts and Supplies) for delivery and/or possession within the Commonwealth of Massachusetts: The Butler Corporation is obligated to collect Massachusetts sales tax if you purchase Goods (parts, and supplies) from The Butler Corporation and the delivery and/or possession of said Goods is within the Commonwealth of Massachusetts, whether or not for redelivery or use outside the Commonwealth of Massachusetts.
4. PAYMENT
It is necessary that The Butler Corporation receive payment for the outstanding amount of this Agreement or any Invoice(s)/Bill of Sale(s), prior to you (the purchaser or lessee) accepting delivery or before any new or pre-owned Butler System/vehicle can be released or transported. Please follow the payment instructions you will receive from your funding source or The Butler Corporation during the funding process. Payments must be in United States currency in the form of cash, certified check, cashier’s check, bank check or wire transfer.
5. OWNERSHIP DOCUMENTS
The Butler Corporation will provide you (the purchaser or lessee) or your finance/lease company with any necessary or relevant ownership materials, such as the Bill of Sale, the manufacturer’s Certificate of Origin, an Odometer Disclosure Statement, and any related documents for your new or pre-owned Butler System and vehicle if purchased through the Butler Corporation. This information will allow you or your finance or leasing company to insure and register your vehicle and obtain license plate(s) from the state in which you reside.
6. INSURANCE RESPONSIBILITIES
The Butler Corporation’s insurance against loss or damage terminates when you (the purchaser or lessee) accepts delivery of the Butler System/vehicle at the Butler factory or when the Butler System is in the possession of a transport carrier or driving service. It is your responsibility to obtain insurance on the Butler System, its options and the vehicle, prior to you or your transport carrier or driving service, taking possession of your Butler System/vehicle and/or goods.
Note: For customers who are supplying their own vehicle, for the installation of the Butler System or for any other reason, it is important that the vehicle be insured by you at all times while at The Butler Corporation.
7. LICENSE PLATE REQUIREMENTS
The Commonwealth of Massachusetts does not issue temporary or in-transit license plates. Therefore, it is necessary for you, or your finance/lease company to obtain permanent, temporary or in-transit license plate(s) from the state in which you reside.
8. BUTLER SYSTEM WARRANTY
The Butler System is provided with varying warranty coverage to protect your investment should a warranty part or component need repair or replacement. The Butler System Warranty Booklet explains the various warranty coverage intervals for each covered part and component. Complete warranty information in effect at the time of sale for new and pre-owned Butler Systems sold by The Butler Corporation are available at any time upon request or online at butlersystem.com. Important terms are contained in the Butler System Warranty Booklet, including but not limited to, mandatory arbitration and a one-year deadline for bringing a claim under this Agreement. By signing this Agreement, you (the purchaser or lessee) are acknowledging; that you have read and accepted all the terms, conditions, and obligations contained in the Butler System Warranty Booklet; including the EXCLUSIONS, LIMITATIONS, AND DISCLAIMERS.
9. VEHICLE WARRANTY INFORMATION
The Commonwealth of Massachusetts granted to The Butler Corporation a Class 1 “Agent’s or Seller’s License” (Dealers License) that permits it to purchase and sell new and second-hand motor vehicles nationwide. The Butler Corporation is recognized by the vehicle manufacturers as an “upfitter” (a company that makes extensive alterations or upfits to a vehicle for a specific purpose prior to being placed into service). The Butler Corporation is not a “franchised dealership.” Therefore, the vehicle warranty fulfillment is the sole responsibility of the vehicle manufacturer and the vehicle manufacturer’s “franchised dealerships,” whether you purchase a new vehicle through The Butler Corporation or supply your own vehicle. The Butler Corporation’s warranty is not extended or intended for use on any part and/or labor cost related to the vehicle. The Butler Corporation provides a limited vehicle warranty when the vehicle manufacturer’s warranty has expired and the vehicle was purchased from The Butler Corporation as “pre-owned” and NOT “as-is.” Complete warranty information in effect at the time of sale for “Butler pre-owned vehicles” are available upon request and any time online at butlersystem.com.
10. GOVERNING LAW AND JURISDICTION
All transactions, agreements, and disputes of any kind involving The Butler Corporation shall be governed by Massachusetts Laws and shall be brought in the Commonwealth of Massachusetts. It is hereby agreed that the Commonwealth of Massachusetts shall have exclusive jurisdiction over any and all claims or disputes of any kind against The Butler Corporation, including but not limited to: breach of contract, warranty, or any other claims. You (the purchaser or lessee) hereby waives any argument or right to any jurisdiction outside Massachusetts borders. In the event you file any action against The Butler Corporation or its affiliates inconsistent with this jurisdictional waiver, you agree that you shall be responsible for all attorneys’ fees and travel costs associated with The Butler Corporation’s defense of such out-of-state action. Further, at its sole election, The Butler Corporation may demand arbitration for any dispute arising under this Agreement and the Butler System Warranty Booklet relevant hereto, and you agree that you shall share the upfront cost of the arbitration, to occur in Hampden County, Massachusetts. The rules of the American Arbitration Association shall apply.
11. DELIVERY DELAYS AND OTHER PROVISIONS
The Butler Corporation shall not be responsible for delays in delivery or failure to deliver due to causes beyond its control, including but not limited to: earthquakes, tornadoes, power outages, lightning, snow or ice storms, floods or other acts of nature, war mobilization, civil commotion, riots, embargoes, domestic or foreign governmental regulations or orders, acts of the purchaser or lessee, its agents, or employees, strikes, lock-outs, work stoppages or other labor difficulties, shortages of or inability to obtain shipping space or transportation, partial or entire failure of our or our vendors’ production facilities, inability to secure supplies at current prices, shortages of raw materials, vehicle availability, vehicle delivery delays, vehicle holds, vehicle recalls, vehicle damages, vehicle defects etc. The Butler Corporation shall not be liable for inclusions, omissions, calculations, misunderstandings, mistakes, and/or exclusions, etc., in this Agreement and reserves the right to change, amend, delete, or modify them without incurring any obligation, expense, and/or liability. The Butler Corporation reserves the right to invalidate this Agreement or to change, amend, and/or modify prices, allowances, incentives, rebates, discounts, promotions, documentation fees, descriptions, deletions, specifications, and/or errors, etc., without incurring any obligation, expense, and/or liability.
12. REFUND OF DEPOSIT
The deposit will be refunded to you (the purchaser or lessee) when The Butler Corporation has been paid in full, and when we have received a copy of your newly acquired vehicle registration (if your vehicle was obtained through The Butler Corporation). The vehicle manufacturer requires that The Butler Corporation provide them with a copy of your vehicle’s registration, confirming new ownership, and to transfer the vehicle warranty.
13. ELECTRONIC DOCUMENTS AND SIGNATURES
This Quotation/Agreement and all other corresponding documents may be executed by original (hard copy), facsimile, or electronic signature. Federal and Massachusetts law allow for electronic and facsimile documents and signatures to have the same validity as a manually-signed original document. When electronic correspondence is chosen, The Butler Corporation will use the email address and/or FAX number that has been provided, unless otherwise requested. You may choose not to participate in electronic or facsimile transmissions, at any time, by faxing, emailing or mailing a written notice to The Butler Corporation.
Copyright ©2025 by The Butler Corporation. Revised April, 2022.
VEHICLE PICKUP AND STORAGE POLICY
Repair and Service Vehicles: Customer agrees to remove the vehicle and/or equipment from The Butler Corporation within five (5) business days after notice that authorized repairs, service, installation, or warranty work is complete and the vehicle and/or equipment is ready for pickup.
Vehicle Sales: Buyer agrees to remove the vehicle from The Butler Corporation within fourteen (14) calendar days after Butler provides notice that both the vehicle and the title, bill of sale, or other ownership documentation required for the transaction are available or have been delivered.
Unless otherwise agreed in writing, a vehicle remaining at The Butler Corporation after the applicable pickup period will be subject to an indoor storage charge of $50.00 per calendar day, or any portion of a calendar day, until removed. Storage charges are separate from and in addition to any unpaid service, repair, parts, installation, vehicle purchase, transportation, or other charges.
Notice may be provided by telephone, email, text message, invoice, work order, or other written communication using the contact information supplied by Customer or Buyer. Customer or Buyer is responsible for keeping current contact information on file with The Butler Corporation.
This policy does not apply when delay in pickup is caused by The Butler Corporation or when alternate arrangements have been approved by Butler in writing.
Copyright ©2025 by The Butler Corporation. Revised April, 2025.
PRIVACY POLICY
The Butler Corporation ("us", "we", or "our") having a principal place of business located at 251 Moody Street, Ludlow, Massachusetts, 01056, is committed to protecting the privacy and security of personal information. As more fully described below, as part of normal business activities, we may collect and store personal information regarding customers, employees and associates, suppliers, and distributors. Personal information may be collected, transferred and stored on our servers located in any location in which we do business.
The Butler Corporation operates the https://butlersystem.com website and the Butler System App (the "Services").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://butlersystem.com.
DEFINITIONS
- Service
Services are the https://butlersystem.com website and Butler System App operated by The Butler Corporation
- Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
- Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
- Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
- Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information on how our Services are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Services, to improve and customize our Service.
You can enable or disable location services when you use our Services at any time, through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Examples of Cookies we use:
- Session Cookies.We use Session Cookies to operate our Services.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
The Butler Corporation uses the collected data for various purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features of our Services when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Services
- To monitor the usage of our Services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
RETENTION OF DATA
The Butler Corporation will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Butler Corporation will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
The Butler Corporation does not retain customers' Credit Card or other financial information disclosed during sales or other processes. Credit card sales are processed through a third party vendor which handles all credit card information and has in place security and encryption features. By virtue of these procedures, The Butler Corporation does not retain customers' credit card information, further it does not reuse it on its website. Further, all private financial information, including credit card information, provided to the company through any and all other media is protected by the Butler Corporation's Written Information Security Procedures.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The following persons or entities may have access to the information that you provide to The Butler Corporation: The Butler Corporation; our employees and associates; and our service providers who assist us with archival, auditing, accounting, legal, business, consulting, credit card processing and website or technology services. The Butler Corporation will not need your consent for the transmission of your personal information to the foregoing persons or entities.
The Butler Corporation will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
We will keep your personal information private and will not disclose it to other parties, unless you have granted The Butler Corporation permission to transfer your personal information or such disclosure is necessary to: (a) comply with federal or state law, a court order, or other legal process; (b) protect our rights or property; (c) enforce any of our Website User Agreement; or (d) in connection with the sale of assets and/or the company.
LEGAL REQUIREMENTS
The Butler Corporation may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of The Butler Corporation
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
SECURITY OF DATA
At all times we take reasonable measures to ensure that personal information is secure. We have many procedures to protect against use or abuse of your information. We use secure data networks and encrypted email where necessary. We store your confidential information using locked and secured storage methods.
In the event of a breach of our systems and unless a law enforcement agency informs us that notification would impede a criminal investigation, you will be notified of any unencrypted personal information that was or was reasonably believed to have been acquired by an unauthorized person as soon as reasonably possible.
While security of your data is of great importance to us, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"DO NOT TRACK" SIGNALS
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
BEHAVIORAL REMARKETING
The Butler Corporation uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
- Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
LINKS TO OTHER SITES
Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN'S PRIVACY
Our Services does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Copyright ©2004-2025 by The Butler Corporation. Revised November, 2019. All rights reserved. Copying or reproduction of this website in whole or in part without written permission of The Butler Corporation is strictly prohibited.
Warranty Coverage
See Warranty Booklet for complete coverage details and limitations.
About Us
The Butler Corporation is a family-owned American business, providing factory direct sales, service and support to thousands of cleaning and restoration professionals in all fifty states, as well as, Canada, Bermuda, Cayman Islands, Puerto Rico, St. Maarten and various U.S. government agencies worldwide.
"The Butler System is especially appreciated by customers who work in extreme conditions, operate their business in remote locations or where dependable local service is not available."
When you invest in a Butler System you do so knowing with confidence that you will always receive factory direct service and support.
